All our vans are fitted with satellite navigation systems which our drivers follow to get to each destination. If you are aware of a quicker/shorter route please inform your driver and we will endeavour to follow it, otherwise the driver will follow the route provided by the satellite navigation system and we accept no responsibility for how long the journey takes.

Arrival time on any job is estimated. We will do our best to be on time, but there might be delays caused by circumstances out of our control, (e.g. Weather, traffic, road block …). We do not accept responsibility for any customer losses due to out of control pick up/delivery delays. We will not offer any refunds for lateness