Cancellation rights for consumers last for 7 working days, counting from the day after the contract was concluded.
If you (the consumer) agrees to the service starting before the end of the usual cancellation period their cancellation rights end when performance of the service starts unless you have signed a waiver of these rights.
If a contract is due to be performed more than 8 working days from the date when the contract was concluded and is cancelled there will be a 50% cancellation fee, subject to our discretion. If a contract is due to be performed more than 8 working days from the date it was made and is cancelled less than 5 hours before it is due to commence then there will be a 75% cancellation fee.
This fee will automatically be deducted from the credit/debit card provided at the time of booking, no exceptions. If bookings are being moved to another day the cancellation fee may be wavered at the discretion of Budget Removals.
